We have been providing quality and excellence in printer and computer repair for over 35 years!

Tips that might help you solve your own printer problems or questions

Dot Matrix Printers

POOR PRINT QUALITY - Check the following:
  1. Is the ribbon worn, or an off brand? Replace with OEM (manufacturer's) new ribbon
  2. Is the printer "media thickness" control in the proper position for the paper / stock being used?
  3. If you use a power strip, be sure to power down the printer first, then shut off the power strip
PAPER FEED PROBLEMS / JAMS - Check the following:
  1. Is the paper path selection lever/control set to the path where the paper is installed?
  2. If using continuous form feed paper, check for obstructions in the source paper path being fed into the printer
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